---
title: "How to set-up an account on Bird.com for SMS"
canonical: "https://help.fieldbuddy.com/space/FBDOCS/5508464642/How%20to%20set-up%20an%20account%20on%20Bird.com%20for%20SMS"
format: markdown
---
FieldBuddy has an integration with the [Bird.com](http://Bird.com) platform, formerly known as “Messagebird”. In order to sent SMS directly from FieldBuddy, an account is required. This guide explains the basics in how to set this up.

In the [configuration guide](https://upperdeck.atlassian.net/wiki/spaces/FBDOCS/pages/4787109903) information can be found how to set-up the SMS.

> ⚠️ Please make sure that phone-numbers have a country prefix, e.g. +31 or +33.  
> ⚠️ Example phone number: +3161234578
> ⚠️ 
> ⚠️ If there’s no prefix, FieldBuddy will add +31 by default.

## \uD83D\uDCD8 Instructions how to create an Account on Bird.com

How to do basic set-up for FieldBuddy SMS

1. Create an account on [https://bird.com/](https://bird.com/), the sign-up page can be found here: [https://app.bird.com/auth/sign-up](https://app.bird.com/auth/sign-up)
2. Once created, make sure to login.
3. Make sure to add funds to your [wallet](https://app.bird.com/settings/billing/wallets), initially I recommend to do a one-time deposit of € 50 and later on add a credit-card or other payment method to your account.
4. You’ll need to buy a [number](https://app.bird.com/settings/channels) from which the SMS will be sent. You have the following options:
  1. I recommend buying an [Alphanumeric](https://app.bird.com/support-center/cases/new?platform=engagement&product=numbers&numberQuestion=numberOrderAlpha) number, with this number your customers will see your company name as the sender. Fill in the form to request the number:
  2. Click submit. The form is actually a support case.
  3. Answer any questions coming from the support team and await confirmation the the number is added to your account.
  4. Once confirmed, continue this guide.
5. If you have FieldBuddy Managed Package version: **1.146.X or 1.147.X**
  1. You should create a remote site setting via the SETUP using the following information:
    1. Name: Bird
    2. Remote Site URL: [https://api.bird.com](https://api.bird.com)
    3. Disable Protocol Security: FALSE
    4. Description: SMS integration
    5. Active: TRUE
6. :warning: You need to have completed step 4 in order to continue. Create a [SMS-channel](https://app.bird.com/settings/channels) by clicking on Install next tot SMS:
  1. Select your created Number from step 4 when installing the channel.
7. Once the channel is installed, change the settings of the channel and allow 10 sms messages per day to be sent to a single user.
  
8. Create an [access key](https://app.bird.com/settings/security/access-keys) via this page:
9. Enter the key in the **Configuration Panel** : **Messaging Configuration** in FieldBuddy and set it to Active:
10. Enter the following data:
  1. Use the created access key in the token-field
  2. Get the channel ID from [bird.com](http://bird.com) via click on your user-profile bottom-left > Manage Channels > SMS
  3. Get the Workspace ID from [bird.com](http://bird.com) via your user-profile > Settings > Workspaces
11. Click save in the FieldBuddy Configuration Panel. It should look like this:

> ℹ️ If you run into issues in setting up your account. Please contact Bird via their support cases. 
> ℹ️ 
> ℹ️ [https://app.bird.com/support-center/cases](https://app.bird.com/support-center/cases)

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